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Ombuds Loretta Quinn
Loretta has been a UCAR employee for 20 years. As a project coordinator for the Joint Office for Science Support, a UCAR Community Program, she plans, manages, and oversees the logistics of domestic and international conferences from beginning to end. She has served on numerous UCAR management and vendor review teams and chaired the re-engineering committee for UCAR’s internal event management process. A graduate of UCAR’s Leadership Academy in 2004, Loretta has also been recognized with an incentive award for creating a new online resource for UCAR meeting planners. She recently completed the Foundations Course of the International Ombudsman Association. She is a member of the International Ombuds Association and practices to the code of ethics and standards of the Association. Loretta's contact information
Ombuds Dick Valent
Dick has been an employee at NCAR for nearly 40 years. He worked in the Consulting Services Group, specializing in math software support, almost his entire career, and is now a casual employee in that group. Dick completed the UCAR Leadership program in 2003. His background is largely listening to computer users, and providing guidance in helping them resolve problems. He believes these skills will be useful in the context of the UCAR Ombuds Office. He is a member of the International Ombuds Association and practices to the code of ethics and standards of the Association. Dick's contact information
An Ombuds is an independent person who offers informal assistance to employees and visitors to help resolve issues related to their employment or appointment at UCAR. While there are established avenues to address most issues (see UCAR's Problem Resolution Policy http://www.fin.ucar.edu/polpro/section6/6-8.html), employees and visitors may want to discuss options with a neutral person and the Ombuds fills this role. Issues that can be handled through normal procedures do not need to be brought to the Ombuds.
The Ombuds is not a member of management or an agent of record for UCAR. Talking to the Ombuds does not constitute formal notice to UCAR. The Ombuds is an independent, neutral resource. You may seek advice from the Ombuds in confidence before deciding on what actions to take about any issue. If you want to put UCAR “on notice” about a particular issue or problem, the Ombuds will help you identify who to contact.
When should I contact the Ombuds?
The Ombuds can:
The Ombuds cannot:
Note: The UCAR Ombuds Charter provides a more complete description of the Ombuds role at NCAR.
Confidentiality is expected of the Ombuds as well as of visitors to the Ombuds Office; it is essential to the Ombuds function.
Conversations with the Ombuds are confidential, and do not become part of any personnel record or file. The Ombuds Office maintains only statistical information such as the number of visitors, the frequency of different kinds of issues, and length of service. Except in the most extraordinary circumstances - such as threats to life or property - the Ombuds will not share information with a third party without the employee's written permission.
The Ombuds seek processes that are fair and equitable to all parties. The UCAR Ombuds Office provides an impartial and objective resource for its staff and visitors.
The UCAR Ombuds Office officially reports to the Board of Trustees and is independent of any UCAR management structure.
The Ombuds Office may assist in the informal resolution of concerns regarding a variety of issues, including sexual harassment and discrimination. Talking to an Ombuds does not constitute notice to UCAR, since the purpose of the Ombuds Office is to provide a confidential forum where different options may be considered. The Ombuds can provide the visitor with information about how a complaint may be made to the corporation.