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CISL Help Desk is now at x2400

CISL has transitioned the CISL Help Desk to its User Services Section (USS) in preparation for the 2012 deployment of production high-end services at the NWSC in Cheyenne. Our goal is to make this transition as seamless as possible for users.

Susan Albertson and Scott Baker have joined USS and are now handling front-line response for end-user questions from 7:30 a.m. to 5:30 p.m., Monday-Friday. End users can still email their questions to cislhelp@ucar.edu, but for phone support, users should now call 303-497-2400 (x2400 within UCAR) to reach the CISL Help Desk directly. For walk-in visits, the CISL Help Desk is now located in Mesa Lab 55 on floor 1B, near the Consulting Services Group.

The Computer Production Group (CPG) staff in the network operations center (NOC) will continue to triage end-user issues at nights and on weekends to provide 24x7 coverage.
About you
First name: 
Susan
Last name: 
Albertson
Phone extension: 
2437
Announcement contact
First name: 
Susan
Last name: 
Albertson
Phone extension: 
2437
Announcement duration
Start: 
Friday, June 24, 2011
End: 
Friday, July 1, 2011